Associate / Senior Associate - Clinical Central Services and Innovation - Telemedicine and Virtual Orchestration

Core Competencies

1. Business Analyst profile
2. Project Management experience
3. Pharmaceutical experience

• Drive implementation of telemedicine and virtual trial orchestration processes from trial startup to close out within clinical programs to increase accessibility of clinical trial participants globally.
• Collaborate with cross functional teams to understand clinical program timelines, objectives, and requirements to develop and align implementation strategies.
• Develop operational plans to document roles, responsibilities, and expectations across Lilly and the selected TeVO vendor.
• Oversee and manage vendor performance on a trial.
• Manage and resolve issues in a timely manner. Monitor and track trends to influence and drive solutions and/or process improvements.
• Manage implementation deliverables and ensure ongoing communication with cross functional business partners.
• Track and collate data related to the delivery and implementation of the telemedicine strategy including elements related to budgets, vendor management and/or technology platforms to support reporting and metrics.

• Partner and/or strengthen relationships across business partners to identify and communicate best practices or shared learnings.
• Collaborate with study team and research staff to enhance the experience of our study participants and to enable optimized strategy delivery.
• Develop and evolve knowledge of the clinical development landscape to support the overarching strategy.

• Continually seek and implement process improvement or process automation opportunities to reduce cycle time and decrease work effort.
• Embrace and support quality improvement initiatives.
• Support the development of training materials, job aides and resources for areas of focus.

• Degree in Life Sciences, Pharma, Clinical or similar desired

• o 2 years prior experiences in one of the following: business integrator / systems implementor, preferably within a regulated industry or information technology oversite.

• Experience in leadership and organisational change management influence at all levels
• Demonstrated ability to influence without authority
• Proven strength to communicate clearly and succinctly with all audiences and forums through exemplary oral and written communication skills.
• Demonstrated experience in managing pressure and conflicting demands with multiple customer groups
• Demonstrated strength to build effective networks across functions, organisations, job levels and geographies.
• Strong interpersonal skills and the ability to be flexible in varying environments and with multiple customer groups
• Experience in working successfully across cultures and time zones
• Demonstrated ability to manage complex situations through problem-solving, critical thinking and navigating ambiguity
• Demonstrated high-level end-user computer skills (e.g., word processing, tables and graphics, spreadsheets, presentation, and templates).

• Strong communication skills and interpersonal skills with demonstrated ability to work in and across teams and achieve results through others.
• Ability to multitask and prioritize
• Experience in vendor management
• Demonstrated experience in data analysis and interpretation
• Flexibility (start / finish time daily)
• Open to potential evening shift work (Mon-Fri only)