close

Did you know that your Internet Explorer is out of date?

To get the best possible experience using our website we recommend that you upgrade to a newer version or download another web browser.
A list of the most popular web browsers can be found below. Just click on the icons to get to the download page.

crome
Google Chrome
IE
Internet Explorer
firefox
Mozilla Firefox
opera
Opera

Your browser will need to close to complete the installation and you will need to manually reload the site when finished
Apply for this job

Name:

Surname:

Email:

Phone:

Cv:

Salary Expectations:

Education:

Experience:

Current Location:

Notice Period:

Write here your cover note:


If you would like us to create a jobseeker account for you, giving you access to
account management, job alerts and one-click applications, then please tick this box

If you are having difficulty you can always email your cv to applications@lifescience.ie
Details

Fluent French Senior Medical Information Analyst


Reference:ASLQ-277564 Location: Cork
Qualification:DegreeExperience:3-4 Years
Job Type:PermanentSalary: Not Disclosed

Fluent French Senior Medical Information Analyst
Our client, a global pharmaceutical organisation are currently recruiting for a Senior Medical Information Analyst to join their team on a permanent basis. As Senior Medical Information Analyst you will provide accurate & efficient Medical Information support to Healthcare professionals, patients and other customers. You must be a fluent French speaker to apply for this opportunity.

Responsibilities
• Manage customer queries regarding products & medical devices from healthcare professionals, patients and other customers in a courteous & professional manner
• Record all customer queries in the medical information database in a concise, thorough, and accurate manner in line with Good Documentation Practices
• Identify customer queries containing either Adverse Events/Product Quality Complaints and handle those in accordance with appropriate operating procedures
• Support global/regional Medical Information projects with a key focus on excellence & knowledge, efficiency & customer experience
• Support the overall Medical Information team by demonstrating flexibility in providing cover for team members and training of new team members
• Ensure optimal Customer satisfaction

Requirements
• Bachelor’s degree, diploma, medical or pharmaceutical technical assistant or equivalent in health care, natural sciences, pharmacy, nutritional specialists or a related discipline, or relevant equivalent business experience. Business experience such as medical sales representative will also be considered.
• Fluency in English & French language
• Excellent active listening skills with effective verbal skills to respond to customers with a rational and empathetic manner
• Good time management skills
• Excellent written skills to succinctly, accurately and objectively respond to customer queries




If you would like further Information you can contact the recruiter directly:

Sinead Cullen | Tel: +353 (0) 1 507 9252