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Details

Product Specialist/ Account Manager (Life Sciences)


Reference:KS/AFWY-348111 Location: Dublin
Qualification:DegreeExperience:1-2 Years
Job Type:PermanentSalary: Not Disclosed

Our client is a major Irish supplier of highly specialized technological equipment to the scientific, medical and industrial markets. At the heart of their business are the people - suppliers, their customers and their employees. They value innovation, exceptional customer service and quality in all they do. They are seeking an experienced account manager or sales professional with a strong educational background (MSc or PhD preferably) inmolecular& cellbiology or biotechnology. The Product Specialist / Key Account Manager will create, manage and grow the relationships and business within the Irish biological research marketplace. You will be accountable for the sales relationship, growth, profitability and resource integration within each targeted account. You will identify opportunities and build customer relationships to increase our position in the marketplace. This key role will lead the promotion and direction of our life sciences portfolio.


Role/Responsibilities:

  • Increase market share by developing new and existing accounts into long-term and profitable relationships through a robust sales and discovery process.
  • Supports the development of the strategic customer initiatives to deliver customer goals.
  • Manage installations and training, troubleshooting any issues with customers. Develop solutions to enhance the service offering and drive continuous improvement.
  • Negotiate, maintain, and renew customer contracts.
  • Maintain and foster the well-established relationships our client has built with its existing suppliers.
  • Use your market knowledge to feed into our clients active prospecting for new supplier opportunities.
  • Create innovative sales programs, identifying and acting on selling opportunities, responding to competitor activities, making effective sales presentations and making effective use of sales data.
  • Act as the customer’s representative and primary customer contact. Coordinate resources for the customer to increase the customer experience.
  • Understand all features and capabilities of your products and services and be able to communicate them to the customer.
  • Continuously cultivate relationships with clients and internal departments through frequent discussion and interaction.
  • Grow business by anticipating customer needs, determining appropriate solutions to business problems, and providing an overall high level of customer service.
  • Meeting potential new customers by growing, maintaining and leveraging your network to ensure a robust pipeline of opportunities.
Requirements
  • Honours Degree in microbiology / biochemistry / biotechnology (other science related subjects may be considered).
  • MSc/PhD in a molecular biology discipline preferred (cell culture, proteomics, genomics, microbiology).
  • Strong, demonstrated sales experience in relevant field of technical sales or similar experience in industry.
  • Experience of life sciences related sales.
  • Experience in developing sales plans, comfortable speaking profit & loss and developing sales forecasts.
  • Complex solution or consultative selling experience preferred.
  • Ability to occasionally travel internationally to attend symposia and supplier meetings.
  • Ability to establish a rapport and develop long-term relationships with prospective clients.
  • High-proficiency negotiation skills to construct contracts that mitigate risk and foster “win-win” relationships with customers
  • Excellent communication and influencing skills
For further details please contact Karen Shiel on 087 7452487 or send CV in confidence to: karen.shiel@lifescience.ie