Accreditation Manager
Our client, a not for profit organisation, are currently recruiting for an Accreditation Manager to join their team on a permanent basis.This position is responsible for managing and supporting services delivered through the External Evaluation Association, particularly the IAP (International Accreditation Programme) IAP. Key functions include technical consultation, programme implementation, and operational oversight of evaluation activities. This role offers hybrid working (2 days per month in the Dublin office, may be times for additional days in the office)

Responsibilities

• Serve as the main contact between client organisations and surveyors
• Coordinate the end-to-end process for IAP assessments, including team allocation and timeline management
• Review self-assessments and survey reports for compliance and completeness
• Oversee validation panel processes and ensure reporting standards are met
• Manage continuous assessment reports and evaluation feedback
• Evaluate all IAP-related products (standards, training programmes, evaluation tools).
• Recommend and support implementation of improvements
• Deliver and refine training for new and existing surveyors
• Develop and update guidance and resource materials
• Evaluate training impact and make enhancements accordingly
• Assist with development, piloting, and implementation of new standards
• Draft materials for new evaluation programmes
• Support changes to internal processes and maintain relevant policies
• Contribute to development of new assessment methodologies and related tools
• Support training and documentation related to these methodologies
• Provide status reports to senior management
• Assist in development of communications materials (e.g., website content, newsletters).
• Represent the organisation at external events and deliver presentations
• Demonstrate cultural awareness and adaptability

• 3rd level degree in Life Sciences, Healthcare or Social Care
• Experience of working with an accreditation or other external evaluation organisation in a similar role
• Ability to interpret health or social care standards
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Strong report writing and editing skills
• Project management capabilities
• Excellent communication skills, both verbal and written
• Ability to work as part of a team and independently when required
• Experience using evaluation tools such as Survey Monkey or equivalent (desirable but not essential)