A Customer Service Administrator is required to join a pharmaceutical distributor based in Dublin. This is an excellent career opportunity for an ambitious and customer focused individual to join an established and professional team with an ambition to growth and development.

The Role

• Order processing and receipt acknowledgement to customer to include delivery lead times and advise on shortages.
• Provide timely, accurate and competent response to all order related customer inquiries.
• Co-ordinate and manage PO from customer.
• Process goods inwards.
• Invoice preparation and issue to customer.
• Stock management and review activities through the company bar scanning system.
• Co-ordination of inbound and outbound Logistics for suppliers and customers.
• Preparation and completion of import documentation (regulatory Notification).

• Minimum of 2 years’ experience in a customer service / office administrator position.
• Experience within the pharmaceutical / Medical Device sector / FMCG Sector required.
• Demonstrate high level proficiency in the MS Office Suite.
• ERP experience required – Sage a distinct advantage.
• Proven organisation and time management skills in a fast-paced environment
• Ability to manage multiple priorities and deadlines
• Good analytical skills and ability with strong attention to detail
• Proficient verbal, written, presentation and communication skills in English